Description of technology


Ivanti Neurons - IT service management is a big challenge and users expect more and more. Ivanti Neurons for ITSM is an IT service management platform that turns helpdesk and support teams into strategic business activators. Cloud optimized but also available locally, it improves daily operations based on the ITIL standard. From reporting to problem resolution. Thanks to the extensive use of self-service, it optimizes the consumption of resources, allows for effective cooperation with users.


MobileIron UEM console - the fundament of mobile device security and management (often called MDM - Mobile Device Management or EMM - Enterprise Mobility Management). It allows full control over corporate devices, including automatic remote configurations, applying security polices and managing lifecycle of mobile apps. Both – on-prem and cloud deployment options are possible.

Mobile security

MOBILEIRON THREAT DEFENSE (MTD) - complement of UEM console, often called mobile EDR (Endpoint Detection and Response) which provides additional level of security. No matter if smartphone is connected to internet or not, protection is always on ensuring device's system integrity, detecting network threats or malicious apps in real-time and ensuring anti-phishing shield. Deployment does not require neither any user interaction nor installation of additional apps. Machine learning algorithms protect mobile device against 0-day threats.


PULSE POLICY SECURE - a high-reliability solution that allows granting access to local network resources to authenticated users and devices. It has the ability to integrate with many sources of identity, including Radius, AD, SQL DB, internal account database. Works with multiple network equipment manufacturers (LAN, WIFI, VPN). The solution has unique features such as the ability to perform machine and user authentication in a single EAP transaction and endpoint monitoring in continuous mode with the ability to immediately notify the server about status change.

VPN Gateway

PULSE CONNECT SECURE - this solution allows providing users with internal resources of the organization using a browser or VPN client. It can create extensive authentication and authorization policies and allocate access to resources based on the role. The unique features of the solution include the ability to assess the status of the client station and RDP and SSH access using only the browser without installing the agent and creating remote sessions for service access.

Vulnerability Management

Patch Management - In an increasingly complex and dispersed infrastructure, patching is a big challenge and burden for the IT department. Ivanti can solve the problem quickly and efficiently. It is a solution adjusted to the customers` requirements that takes into account various elements of the infrastructure. Thanks to the patch inventory, it is possible to see at any time which systems have already been updated and which are still vulnerable. It enables to create policies based on the criticality of patches and force the installation of the most important ones as soon as they are released. Ivanti's Patch Management tools strengthen the security level, stop known attacks and limit the use of unknowns.

Helpful files